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Responsible Gaming
FanDuel Support for Canadian Gamers
At FanDuel Canada, we are dedicated to providing you with a seamless sports betting and casino experience. Whether you need help with a deposit, have a question about a bet settlement, or require technical support, our expert team is ready to assist you.
Choose the most convenient way to reach us from the options below:
Our Support Channels
| Contact Method | Details | Best For & Response Time |
| 24/7 Live Chat | Available via the “Help Center” in the FanDuel App or desktop website. | Instant. Best for urgent issues, immediate bet settlements, and quick technical troubleshooting. |
| Email Support | [email protected] | Within 24 hours. Ideal for submitting verification documents (KYC) or complex, detailed inquiries. |
| Phone Support | +1 888-555-0189 | Standard Wait Times. Best for discussing complex account security matters directly with an agent. |
| Corporate Office | 3820 Chem. de la Côte-Sainte-Catherine, Montréal, QC H3T 1E1, Canada | Legal/Admin Mail Only. Note: No in-person customer service or cash transactions are available here. |
Tips for a Faster Resolution
To help our customer service team resolve your issue as quickly as possible, please make sure to:
- Contact us using the exact email address registered to your FanDuel account.
- Have your FanDuel username ready before starting a chat or call.
- Include relevant screenshots or specific Bet ID numbers if you are asking about a specific wager.
Responsible Gaming Support
Your personal well-being is our absolute priority. If you need immediate assistance with setting deposit limits, applying a temporary time-out, or initiating a permanent self-exclusion, please reach out via Live Chat or Phone. Our specially trained agents will prioritize your request with complete discretion and care.